Capture feels blocked
Open macOS System Settings and grant Screen Recording permission to Capora. Relaunch the app after changing permission.
Capora support
Help for capture, recording, and beautify workflows.
Find quick fixes, known permission notes, and the feedback page for bugs, feature requests, purchase questions, screenshots, and recordings.
Quick fixes
Start here before filing a report.
Recording export looks wrong
Send the recording length, selected mode, macOS version, and whether system audio was enabled.
Beautify or annotation mismatch
Attach the original screenshot and exported result so we can compare coordinates, scaling, and output size.
Support paths
Use the feedback forum for product issues.
The feedback page accepts bug reports, feature requests, questions, screenshots, and short videos. Purchase support will be available for both App Store and direct web buyers.
- Capture and annotation issues
- Recording and export issues
- Feature requests and workflow friction
- Direct and App Store purchase questions
FAQ
Common Capora questions.
What is Capora?
Capora is a native macOS screenshot and screen recording app from Tepesoft Systems. It combines capture, annotation, beautify backgrounds, local recent captures, and video trim/export workflows.
Which macOS versions are supported?
The current target is macOS Sonoma 14 and newer, matching the current Tepesoft Mac app baseline. Some recording and OCR features depend on Apple frameworks and system permissions.
How do I report a bug?
Use the feedback page and include the Capora version, macOS version, capture mode, expected result, actual result, and screenshots or short recordings when useful.
Does the App Store build have every feature?
The App Store build will follow Apple sandbox and review rules. The direct web build can support broader local workflows faster when they are not suitable for the App Store sandbox.
Is cloud upload required?
No. Capora is planned as local-first. Cloud upload is not part of the launch scope.