Who owns the website and marketing accounts?
You do. The domain, website content, analytics, ad accounts, social accounts, creative files, and customer data remain yours. We request the access needed to operate them.
Is advertising spend included?
No. You pay Google, Instagram, Facebook, TikTok, or another approved platform directly from your own account. Tepesoft fees cover onboarding and management, not media.
How does the ads management fee change as spend grows?
Management is $1,250 per month through $7,500 in monthly media spend. Above that level, the fee is the greater of $1,250 or 15% of media spend.
Can you guarantee leads, cost per lead, or return on ad spend?
No. Market demand, competition, offer strength, sales follow-up, platform decisions, and budget all affect results. We provide disciplined execution, tracking, testing, and plain reporting.
What does the 10-business-day first review target cover?
It covers the first website review after scope approval and after required content, account access, and feedback are available. Domain, ad platform, or third-party approval delays are outside the target.
Can we start with the website and add channels later?
Yes. The packages use the same base website and published unit prices, so ads or social can be added when the business is ready.
What does the $79 monthly website care include?
It includes managed hosting, SSL, backups, uptime checks, security updates, up to 60 minutes of routine content or layout changes, and a monthly traffic and inquiry summary.
Can the contact form connect to our existing workflow?
Yes. When needed, we can route inquiries to Google Sheets, Telegram, or WhatsApp and add email or SMS auto-responders and follow-up steps. We confirm the workflow and quote this work separately before implementation.
Can we cancel website care?
Yes. Website care can be canceled with a documented handoff. You retain control of the domain and can receive an export of the website files.